The back-office system you select today will affect how your eCommerce business runs for the next 5 to 10 years. Often referred to as an Enterprise Resource Planning (ERP) system, you’ll want to select a system that works seamlessly with your eCommerce website. This checklist can help you compare the ERP features you need for your organization. Use this checklist to compare features and benefits across five important categories:
PRODUCTIVITY – What can the back-office product do to make you and your staff more productive?
TECHNOLOGY – Does the product leverage the best technology for usability, customizability, and maintainability?
FUNCTIONALITY – What features and functions does the product have that can perform your daily accounting and business management functions?
VALUE – How will the product maximize features and functions versus cost for the usable lifetime of the product?
RISK – How does the product minimize risk and facilitate both network and financial security?